Use this article to update your billing information before new invoices are generated.
Before You Start
- You must have access to your InternetBS account.
- Billing information should be reviewed regularly to ensure invoice accuracy.
How to Update Billing Information
- Log in to your InternetBS account.
- Navigate to Manage Billing Details.
- Review all billing information.
- Update any incorrect or outdated details.
- Save your changes.
Expected Result
Future invoices will be generated using the updated billing information.
Important Information
Invoices are generated using the information stored in the Manage Billing Details section at the time the invoice is created.
Once an invoice has been generated, it cannot be amended or reissued with different billing information.
Troubleshooting
| Issue | Cause | Resolution |
|---|---|---|
| Incorrect company name on invoice | Billing details were outdated | Update billing information before future invoices are generated |
| Incorrect tax details on invoice | Tax information was not updated | Update billing profile for future invoices |
Frequently Asked Questions
Can an existing invoice be corrected?
No. Generated invoices cannot be amended.
Can I change billing information for future invoices?
Yes. Update your billing details before the next invoice is generated.
Why is my invoice showing old information?
The invoice was created before your billing information was updated.
Contact Support If
- You cannot access the billing section.
- Your account information cannot be updated.
- You believe an invoice was generated incorrectly due to a system error.