This guide explains how to:
- Update your stored debit or credit card details
- Manage billing information
- Add new billing templates
- Update VAT or company information
Keeping your payment and billing details current helps prevent failed payments, interrupted services, and renewal issues.
Updating Stored Credit or Debit Cards
How to View or Remove Saved Cards
Step 1 — Log In
Log in to your InternetBS account.
Step 2 — Open Your Profile
At the top right:
- Select My Account
- Click My Profile
Step 3 — Open Stored Cards
Under the Profile section:
- Select Stored debit/credit cards
Here you can:
- View saved cards
- Remove outdated cards
How to Add a New Card
Currently, new cards are added during the checkout/payment process.
To add a new card:
- Make a purchase or renewal
- Enter your new card details at checkout
- Select the option to save the card for future payments
The card will then appear in your stored payment methods.
Managing Billing Details
What Billing Details Can Be Updated?
You can manage:
- Name
- Address
- Company name
- Legal entity type
- VAT number
- Billing contact details
How to Update Billing Information
Step 1 — Log In
Log in to your InternetBS account.
Step 2 — Open Profile Settings
At the top right:
- Select My Account
- Click My Profile
Step 3 — Manage Billing Details
Below the Profile information:
- Select Manage billing details
Step 4 — Edit or Create Billing Templates
You can:
- Edit your default billing template
- Add a new billing template
Step 5 — Save Your Changes
Enter your updated information and click:
Save
Why Keeping Billing Information Updated Matters
Accurate billing details help ensure:
- Successful payment processing
- Correct invoices
- VAT compliance
- Reduced fraud/security verification issues
Common Payment Update Issues
Card Not Saving
Possible reasons:
- Payment not completed successfully
- Card issuer declined authorization
- Browser/session issue
Try:
- Using another browser
- Re-entering card details
- Completing a successful payment first
VAT Number Validation Problems
Ensure:
- VAT number format is correct
- Country matches registration
- Company details are accurate
Old Card Still Being Charged
Automatic renewals may continue using the previously stored card until a successful payment is made with the new one.
Security and Privacy
For security reasons:
- Full card details are not visible
- InternetBS does not expose sensitive card information
- Payment information is securely handled through payment providers
Frequently Asked Questions
Can I store multiple cards?
Depending on the account setup, multiple cards may be stored.
Can I delete an old card?
Yes. You can remove cards from the Stored debit/credit cards section.
Does updating billing details change old invoices?
No. Existing invoices remain unchanged.
Can I use different billing templates?
Yes. Multiple billing templates can be created and managed.
Need Assistance?
If you experience payment or billing update issues, please contact the InternetBS support team.