How to complete a gTLD domain owner change ?

Changes to the owner details for gTLD domains (.COM, .ORG, etc.) are processed the same way for all gTLD domains, as they are governed by ICANN, the internet's governing body. The following instructions are only for gTLD domains.

Changes to the owner details for ccTLD domains – the two-letter country code extensions – differ widely, as they are governed by each specific registry. We will not be outlining how to update ccTLDs in this article.

  • Login into your Internetbs account,
  • Click on your domain name,
  • Click on Update Contacts (Whois) and here update your domain contact details and click “Save” button

If you update the domain owner's name, company, and/or email address, a confirmation email will be sent to the original owner email address (so not the one you changed it to). That confirmation requires clicking a link in the email within two weeks of the changes being made. If this is not done the changes will be cancelled.

If you don't see the confirmation email, be sure to check your spam folder. If you do not have access to the original email address or the account is no longer active, we would have to make the owner change for you.

Once an owner change is completed, the domain is locked against transfer for 60 days, unless the old owner of the domain opts out of the transfer lock, which is an option in the email they receive.

If we have to make the change for you, there is no way to opt out of the transfer lock.

The domain will work normally during the 60 days, and changes can be made to DNS records, nameservers, etc. The domain just can't be moved to a new registrar.

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