To comply with the European Union's NIS2 Directive, Internet.bs requires verification of the registrant email address associated with domain registrations.
This requirement helps ensure the accuracy of domain registration data and supports regulatory obligations regarding domain ownership records.
Effective Date
The email verification requirement applies to registrations and ownership changes initiated on or after 25 November 2025.
Domains registered before this date are not impacted unless registrant contact information is modified.
Scope
Email verification is required for:
- New domain registrations
- Domain transfers
- Registrant changes
- Updates to registrant email addresses
The requirement applies across all supported TLDs except where registry-specific fulfilment processes apply.
Verification Process
When a qualifying registration or contact change occurs:
- A verification email is automatically sent to the registrant email address.
- The recipient must click the verification link contained in the email.
- Verification status is updated immediately upon successful confirmation.
Verification Deadline
Verification must be completed within 15 days of the email being issued.
Consequences of Non-Verification
Failure to verify the registrant email address within the required 15-day period may result in temporary suspension of the domain until the verification requirement has been fulfilled.
The domain registration itself remains active and is not deleted.
Domain Reactivation
If a domain has been suspended due to an unverified email address, verification can still be completed using the original verification email.
Once the verification requirement has been satisfied, the domain can be reactivated.
If the verification link is unavailable or no longer working, please contact Internet.bs Support for assistance.
Missing Verification Email
If you have not received the verification email:
- Check your spam or junk folders.
- Search your mailbox for verification-related messages.
- Ensure that emails from Internet.bs are not being blocked or filtered.
- Contact Support to request that the verification email be resent.
Frequently Asked Questions
Is verification required for all TLDs?
Yes. Email verification generally applies to all supported TLDs, subject to any registry-specific exceptions or fulfilment processes.
Are existing domains affected?
No. Domains registered before 25 November 2025 are not affected unless the registrant contact information is updated.
What happens if I update the registrant email address?
If you change the registrant email address to a new email address that has not previously been verified, a new verification email will be sent. The new email address must be verified within 15 days.
Can verification be completed after suspension?
Yes. Email verification can still be completed after a suspension has been applied. Once the verification requirement has been satisfied, the domain can be reactivated.
Will my domain be deleted if I do not verify my email address?
No. Failure to complete email verification does not result in the domain being deleted. However, the domain may be temporarily suspended until the verification requirement has been fulfilled.
Why is email verification required?
Email verification is required to comply with the NIS2 Directive and related regulatory requirements designed to improve the accuracy of domain registration data and ensure that domain owners can be contacted when necessary.