How to Enable or Disable Auto Renew

Auto-Renew automatically renews your domain before expiration using your available payment method or account balance. Enabling Auto-Renew helps prevent accidental expiration and service interruption.

This guide explains how to enable or disable Auto-Renew for your domain.

 

Why Use Auto-Renew?

Auto-Renew helps:

  • Prevent accidental domain expiration
  • Avoid website and email downtime
  • Reduce the risk of domain loss
  • Maintain uninterrupted services

 

Important Requirements

For Auto-Renew to work successfully:

  • A valid payment method must be available
  • Your stored payment method must remain active
  • Your account balance must contain sufficient funds if using prepaid balance

Failed payments may prevent automatic renewal.

 

How to Enable or Disable Auto-Renew

Step 1 — Log In

Log in to your InternetBS account.

Step 2 — Open Domain Management

By default, you will land on the Domains page.

Select the domain you want to manage.

Step 3 — Locate Auto-Renew Settings

Find the Auto-Renew option.

Step 4 — Toggle the Setting

Select:

  • Enable to turn Auto-Renew on
  • Disable to turn Auto-Renew off

Your changes should save immediately.

 

What Happens When Auto-Renew Is Enabled?

Before the domain expires:

  • InternetBS attempts automatic payment
  • The domain renewal order is processed automatically

If successful:

  • The expiration date is extended

 

What Happens If Automatic Payment Fails?

If payment cannot be processed:

  • Renewal may fail
  • The domain may expire if no manual payment is made

Common causes include:

  • Expired credit cards
  • Insufficient funds
  • Bank authorization declines
  • Removed stored payment methods

 

Best Practices

To avoid renewal issues:

  • Regularly review stored payment methods
  • Ensure card expiration dates are current
  • Maintain sufficient account balance
  • Monitor renewal confirmation emails

 

Frequently Asked Questions

Does Auto-Renew guarantee renewal?

No. Successful renewal depends on valid payment processing.

Can I manually renew even with Auto-Renew enabled?

Yes. Manual renewals can still be placed.

When does Auto-Renew process?

Timing varies depending on the domain extension and registry requirements.

Can I enable Auto-Renew for multiple domains?

Yes. Auto-Renew settings are typically managed individually per domain.

 

Need Assistance?

If Auto-Renew is not functioning correctly or your domain was not renewed automatically, please contact the InternetBS support team.

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