How to Place an SSL Order

Before placing your SSL order, make sure you:

• Have an active InternetBS account
• Know which domain name the SSL certificate will be used for
• Have access to manage the domain’s DNS or hosting settings
• Know which SSL type best fits your needs

Types of SSL Certificates

Depending on your requirements, you may choose from different SSL certificate types:

Domain Validation (DV)

• Fastest issuance
• Basic domain ownership verification
• Ideal for blogs, personal websites, and small businesses

Organization Validation (OV)

• Includes business verification
• Higher trust level
• Recommended for business websites

Extended Validation (EV)

• Highest level of validation
• Displays enhanced company trust indicators
• Best for ecommerce and enterprise websites

Wildcard SSL

• Secures your main domain and all subdomains
• Example:
  • example.com
  • shop.example.com
  • mail.example.com

Multi-Domain SSL (SAN)

• Secures multiple domains with a single certificate

How to Order an SSL Certificate

Follow these steps to place your SSL order:

Step 1 — Log In to Your Account

Log in to your InternetBS account.

Step 2 — Navigate to SSL Certificates

From the top menu:

• Select Products
• Click SSL Certificates

Step 3 — Choose Your SSL Certificate

Select:

• Your preferred SSL type
• Certificate duration/amount

Once selected, click: Order Now!

Step 4 — Proceed to Checkout

Review your order and continue through checkout.

You will be prompted to:

• Confirm your billing details
• Select your payment method
• Complete payment

What Happens After Ordering?

After your payment is completed:

1. Your SSL order is created
2. You may need to generate and submit a CSR (Certificate Signing Request)
3. Validation steps will begin depending on the SSL type purchased
4. Once approved, your certificate will be issued

Understanding CSR (Certificate Signing Request)

A CSR is a security file generated on your server or hosting platform.

It contains:

• Your domain name
• Organization details (for OV/EV certificates)
• Public encryption key

You may need to provide this during SSL setup.

Common hosting providers usually offer CSR generation tools inside:

• cPanel
• Plesk
• WHM
• IIS
• Apache/OpenSSL tools

SSL Validation Methods

Depending on the certificate type, validation may include:

Email Validation

Approval email sent to:

• admin@
• administrator@
• webmaster@
• hostmaster@
• postmaster@

DNS Validation

Adding a DNS TXT/CNAME record

HTTP/File Validation

Uploading a verification file to your website

Business Verification (OV/EV)

May require:

• Company registration documents
• Phone verification
• Business address verification

Common Reasons SSL Orders Are Delayed

Your SSL certificate may remain pending if:

• CSR information is incorrect
• Validation email was not approved
• DNS verification records are missing
• Business documents are incomplete
• Domain ownership cannot be verified

Tips for Faster SSL Issuance

• Double-check your domain spelling
• Ensure your domain is active and resolving
• Respond to validation emails promptly
• Verify DNS records are correctly configured
• Use accurate business information

Frequently Asked Questions

How long does SSL issuance take?

• DV SSL: usually minutes to a few hours
• OV SSL: typically 1–3 business days
• EV SSL: may take several business days

Can I secure subdomains?

Yes. Use a Wildcard SSL certificate.

Can I reissue my SSL certificate?

Most SSL certificates can be reissued if needed.

Will HTTPS work immediately after ordering?

No. The SSL certificate must first be:

1. Validated
2. Issued
3. Installed on your hosting/server

Need Further Assistance?

If you experience issues during ordering or validation, please contact the InternetBS support team for assistance.